£50 · Free diagnosis
New computer setup and support
Get a new laptop or PC ready to use: software, file transfer, email, backups, and bloatware removal. No half-finished setup left for you to figure out.
What’s included
New Computer Setup details
A new machine should feel ready on day one. We handle the boring setup work and leave you with clear notes on how your email, files, and backups are organised.
- New computer setup — £50
- File transfer old → new — £35–£55
- Backup configuration — £35–£50
- Windows reinstall / refresh — £50
- New Start package available if you want the lot
Environment
Quantified repair impact
Figures below are industry and agency estimates we publish so “repair before replace” is measurable — not marketing fluff. Model footprints vary; we cite the sources.
62 Mt
Global e-waste generated in 2022 — only 22.3% documented as properly collected and recycled (Global E-waste Monitor 2024)
17.6 kg
E-waste generated per person in Europe in 2022 — the highest regional rate (Global E-waste Monitor 2024)
~65–75%
Share of a typical laptop’s climate impact tied to manufacturing, not day-to-day electricity (DESNZ / ADEME assessments)
~27 kg
CO₂e avoided per year of use by choosing a refurbished laptop over new (ADEME)
~127 kg
Raw materials extraction avoided per year of refurbished laptop use (ADEME)
1.6 Mt
CO₂e/year EU could save by 2030 if every notebook lasted one year longer (European Environmental Bureau)
Workshop
Exact workshop metrics we publish
£0
Diagnosis before any paid work
90-day
Warranty on the specific fault repaired
£35
SSD upgrade labour (drive charged separately)
£35
Laptop screen labour (panel charged separately)
£49
Student flat-fee labour at Falmer (with student ID)
£55
Digital Concierge home visit (up to 90 minutes)
Parts & repair knowledge
- iFixit — Repair guides, toolkits, and quality spare parts for laptop and electronics repair
- Manufacturer / OEM channels — Genuine and compatible panels, batteries, and SSDs sourced to match the device — quoted before fit
Ready for a free diagnosis?
Tell us what’s going on. We’ll reply with an honest answer and a rough idea of cost.